Jacob’s Hair & Beauty – Privacy Policy

At Jacob’s Hair & Beauty, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and online booking system, in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

1. Information We Collect — Identity Data (full name, date of birth), Contact Data (email, mobile), Booking Data (services booked), Financial Data (payment details, processed via third-party gateway, full card numbers not stored on our servers), Health Data (allergies, scalp conditions, hair history voluntarily shared).

2. How We Use Your Information — to process/manage/confirm appointments; send automated SMS/email reminders; process payments/deposits; provide tailored advice based on profile history; send occasional promotional offers/newsletters (opt-out available).

3. Disclosure of Your Information — we do not sell, rent, or trade personal information. Shared only with: booking/salon management software providers, secure third-party payment processors, SMS/email gateway providers.

4. Data Security — reasonable technical/organizational steps to protect data from unauthorized access, loss, misuse, disclosure. Booking data encrypted in transmission.

5. Your Rights and Access — right to request access to or correction of personal information held; contact us directly to update.

6. Contact Us — Jacob’s Hair & Beauty. Email: admin@jacobshair.com.au. Phone: 0413 130 123. Address: 304 Blackburn Rd, Burwood East, Melbourne, Victoria 3151. Last Updated: August 2026.